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General Sessions
10:00 – 12:00

General Session 

Location: Roselle Simpor Ballroom, Sands Expo Level 4
Opening Remarks from GRLC Guest of Honour
GRLC Distinction Awards

The Global Restaurant Leadership Distinction Awards are awarded to those restaurant brands that excel in the global marketplace through Innovation, Industry Service, Partnership and Expansion. The Innovation category recognizes international success by crossing boundaries, staying ahead of consumer demands and enhancing operations, and GRLC is pleased to recognize Dodo Pizza (Russia). The Service award honors the brands that give back to their communities, the industry and even the planet itself; the 2019 award goes to The Minor Food Group (Thailand). The Partnership designation highlights an operator who successfully developed a brand that originated in another country or its own, adapted it to the marketplace and made it a success; this Partnership award honors SPC Group (Korea). Expansion recognizes growth - increase in sales, unit count and average unit volume over the prior year and tracking into the current year. This year’s winner is Restaurant Brands International (Canada). Join us as we celebrate these international stars!

Nando's - An Evolving Food Brand

Nando's is a culinary and consumer masterpiece. The restaurants, conceptualized in South Africa and started in 1987, now number some 1,250 units in 23 countries, including South Africa, Asia, , U.K. and Northern Ireland, Canada, Australia, Malaysia and Dubai, with Washington, D.C. and Chicago as the first U.S.-based sites. This global concept speaks to healthy food, purpose-related values , and hey…it's the people that make the Flame Grilled Portuguese Style Peri-Peri Chicken! From a unique website and intriguing brand story to strong internal cultural strategy and purposeful localization initiatives, Nando's exemplifies an evolved food brand!

Speakers:

Founder
Nando's

16:15 – 17:45

General Session 

Location: Roselle Simpor Ballroom, Sands Expo Level 4
The Speed of Tech

Technology plays an intrinsic role in our lives today and consumer expectations are continually advancing. But globally, there are huge variations in technological capacity and capability as well as local attitudes and expectations. So how do multi-national restaurant chains handle the myriad technological needs and speeds in the different countries in which they operate? How do they manage a global platform at the same time as ensuring local relevance as well as building for the future?

Speakers:

Content Director, Foodservice
Winsight Media

Turning Adversities into Opportunities, Setbacks to Comebacks

Dr. William Tan has dared more in his lifetime than most of us would dream to attempt. He's an accomplished scholar, scientist, and athlete but realized, "winning medals, trophies or prize money should not be an end to itself. It should be a means to further goodness and to help people." Since then, he has devoted himself to championing great causes worldwide. He has helped raised more than $18 million on a voluntary basis for charities locally and internationally over the last 22 years.  Ultimately, his battles and fighting spirit have have transformed him into a more compassionate physician and invigorated him to dedicate his new lease of life to doing more for humanity. His journey of resilience and reinventing oneself to scale greater heights in the face of adversity continues to inspire many individuals and corporate leaders.

Speakers:

Neuroscientist & Physician, World Record Holder Paralympian and Author

Presented By:
Coca-Cola Company
120+Speakers
1,200+Attendees

News

The fourth annual Global Restaurant Leadership Conference (GRLC), presented by Winsight, LLC, will take place Nov. 3-6, 2019, at the Marina Bay Sands luxury hotel in Singapore.

The Global Restaurant Leadership Distinction Awards are awarded to those restaurant brands that excel in the global marketplace through Innovation, Industry Service, Partnership and Expansion.