It will be another 200+ years to gender-equality”…tired of hearing that sort of statement? Join us to learn what works for both men AND women in the workplace – from your own employees, and from experts with firsthand experience.
 
In an engaging and interactive session, you will get an exclusive first look at the first-ever restaurant industry research. Get the boots-on-the-ground perspective from hundreds of male and female restaurant industry employees across the world. You’ll also hear solutions from ‘real’ women and men about who the game-changer employees are; and tips on how to navigate the gender-equality fatigue and walk the talk for business growth instead. Leave with a copy of the exclusive research and with your mind brimming with actionable ideas.

Good ideas come in all forms and sizes. Hear 10 intriguing (and easily duplicated) ones in this rapid-fire recount of creative approaches to common restaurant problems and opportunities. You’ll leave the session with practical suggestions that almost every operator can adapt. Attendees can also air their own problems and challenges to see what suggestions the group may have.

Wowing today’s consumer and building brand loyalty has never been more challenging. Global consumers have ever-increasing food and beverage options yet traffic and spend remain relatively flat. Capturing consumers’ attention and building repeat visits require new strategies that truly tap into the customer’s emotions and build a long-lasting relationship. In this session, learn how the emergence of new channels and technologies have changed what consumers expect from food, beverages and restaurants. Walk away with a new way to view your customers as well as strategies for reaching them on a deeper and more meaningful level.

Restaurants are witnessing epic behavior changes in millennials and centennials who are replacing baby boomers. Changing demographics are helping create new experiences for customers. Restaurants are heavily focused on repeat customers. The key to achieving long-term traffic growth and market share is getting actionable insights and data-driven information about customer preference that will help prepare for the future. There is a goldmine of information for restaurant owners in POS, marketing, accounting, CRM to scheduling systems. Big Data analytics is all about restaurant owners leveraging analytics for personalized experience to its customers, enhance guest service and build loyalty. Big data analytics is transforming the restaurant industry right from enhancing customer intelligence to improving operational efficiencies.
 
Join our experts who will provide an overview on big data, discuss challenges and benefits, and provide thought leadership on what’s next.