Sunday, 03 November 14:00 – 18:30

Registration & Information Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Sunday, 03 November 14:00 – 18:30

GRLC Charity Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Presented By:
Coca-Cola Company, The
IFFCO
Sunday, 03 November 14:00 – 18:30

Special Events Information Desk

Sunday, 03 November 18:00 – 21:00

Welcome Reception and Strolling Dinner

Join fellow attendees and new friends for casual networking while enjoying dishes and drinks created with world-famous food brands brought to you by Unilever Food Solutions. Come see the gorgeous views of the Marina Bay Sands and surrounding vistas as we kick off the fourth annual Global Restaurant Leadership Conference - and the first in Singapore!

Monday, 04 November 08:00 – 18:00

GRLC Marketplace Sponsor Set Up 

Monday, 04 November 08:00 – 19:00

Registration & Information Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Monday, 04 November 08:00 – 19:00

GRLC Charity Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Presented By:
Coca-Cola Company, The
IFFCO
Monday, 04 November 08:30 – 13:00

Special Events (Coming Soon)

Every activity within the GRLC agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the restaurant industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun. Approximately 8-10 weeks prior to the Conference, guests will receive an invitation to register for the outing of their choice. Please be aware that capacity is limited and excursions will be available on a first-come, first-served basis; pre-registration will be required for each activity. Please note, pre-registration for special events is required. You are also required to check-in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at least 10 minutes prior to bus departure time, you forfeit your place to an attendee on the wait list.

Option 1: 
Option 2: 
Option 3: 
Option 4: 
Option 5: 
Monday, 04 November 12:30 – 14:00

Networking Lunch

Location: Orchid Ballroom/4201AB - 4206/4301AB - 4306, Sands Expo Level 4
Monday, 04 November 14:00 – 14:45

Innovation Forums (Choose 1 of 6)

At the Global Restaurant Leadership Conference, we’re examining the people, innovations and forces that will change your business for the foreseeable future. We’ll look at the factors revolutionizing restaurant development and expansion and how operators go to market for a decade, a generation or a lifetime.  Led by the brightest and most innovative entrepreneurs in foodservice, GRLC's Innovation Forums feature global “hot topics” and powerful messages designed to spark new ideas. 

Option 1: Operations
Option 2:  Future of Food
Option 3:  Franchising
Option 4:  Technology
Option 5:  Keys to Success in United States Market Entry

Looking to enter or expand in the U.S.? This session will provide the necessary background and up-to-date intelligence for any restaurant concept planning to enter or expand within this competitive marketplace. The session is designed to give you, the operator, insight into the U.S. foodservice market, including the current size of the market, trends in foodservice, who the successful restaurant operators are and who to watch. Additionally, learn what issues restaurant brands face when entering the U.S. related to the marketplace, distribution and local governments. After gaining a foundational understanding, walk away with an invaluable framework for your expansion strategy toolkit. 

Speakers:

Regional Vice President, Business Development
Technomic

Managing Principal
Technomic

Option 6:  Market Intelligence
Monday, 04 November 15:15 – 17:15

Opening General Session 

Building Brands, Culture and Talent for the Future 

As the industry rapidly changes to meet consumer trends and demands, it’s crucial for companies to evolve in order to succeed in the future. Greg Creed, CEO of Yum! Brands – whose brands KFC, Pizza Hut and Taco Bell are global leaders of their respective food categories – will open the 2019 GRLC with a keynote providing valuable insights on trends in the quick-service restaurant industry and the role that culture and talent play in driving innovation, fueling results and building distinctive, relevant and easy brands.

Speakers:

CEO
Yum! Brands

GRLC Spotlight Charity Presentation: Dignity Kitchen

As GRLC shifts focus to Singapore and the Asia Pacific region, so too do our philanthropic efforts. GRLC is honored to spotlight Project Dignity, an award-winning social enterprise and Asia’s leading community platform for experiencing local cuisine while doing good. Our focus is on Dignity Kitchen™, the world’s first food court run by people with disabilities and the socially disadvantaged. The company provides structured training for anyone serious about gaining street food skills. Join us to hear more about this incredible organization and how you can continue to have a positive global impact.

Speakers:

Vice President, Industry Affairs | Honorary Co-chair
The Coca-Cola Company

Director, International Business Development | Honorary Co-chair
IFFCO
+97165029000 ext 9079

Executive Director | Guest Speaker
Project Dignity

Presented By:
Coca-Cola Company, The
IFFCO
State of the Global Foodservice Industry: Leaders, Outlook and Expectations 

For the third year, Coca-Cola is proud to present the State of the Global Foodservice Industry. Attendees will have an exclusive look at the latest and most trusted global market foodservice data, generated and presented by Technomic, the world’s leading foodservice research firm. During this session, Technomic experts Joe Pawlak and David Henkes will reveal authoritative industry sales data and overarching trends that span the globe and are fueling industry growth. Rankings of the Top 150 global restaurant chains will be presented along with fact-based insight about the factors driving success among industry leaders. The latest consumer research spanning the globe will be shared. Learn the macro forces shaping future food and beverage usage and what drives global consumers to restaurants and what they expect from the experience.

Speakers:

Senior Principal
Technomic

Managing Principal
Technomic

Monday, 04 November 17:15 – 17:45

Networking Break

Monday, 04 November 17:45 – 18:30

General Session

One-on-One Conversation with James Quincey and Dawn Sweeney

James Quincey, Chairman and Chief Executive Officer of The Coca-Cola Company, will talk about the enduring power of partnership, key consumer trends impacting the global foodservice marketplace, and the large-scale opportunities he sees for growth and greater value creation in the worldwide restaurant market. His speech will be followed by a one-on-one discussion of these and other topics with Dawn Sweeney, president and CEO of the National Restaurant Association.

Speakers:

President & CEO
National Restaurant Association

CEO
The Coca-Cola Company

Monday, 04 November 18:30 – 21:30

GRLC Marketplace

With some of the world’s most forward-thinking restaurant suppliers on display, you're sure to find all the industry-shapers within GRLC's Marketplace. This is the exhibition portion of the GRLC agenda where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. Just a few hours here can deliver guaranteed quality insights, exclusive intelligence and help you develop meaningful relationships.

Monday, 04 November 18:30 – 21:30

Reception & Dinner

GRLC's opening night celebration is the perfect transition from an afternoon of valuable learnings to an evening of relaxed networking.  Join fellow guests and new colleagues for fabulous food and beverages; this is the ideal opportunity to launch your GRLC journey.

Tuesday, 05 November 07:00 – 08:00

GRLC Walking & Running Club

We've brought the Running Club to Singapore! Get your morning workout along a route which showcases the beauty and wonder of the Singapore skyline and Bay, one that is as short or long as you desire and that will take you along the serene waterfront. Whether you're a runner or a walker, there will be plenty to see along the way.

Tuesday, 05 November 07:30 – 18:45

GRLC Charity Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Presented By:
Coca-Cola Company, The
IFFCO
Tuesday, 05 November 07:30 – 18:45

Registration & Information Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Tuesday, 05 November 09:00 – 09:45

Innovation Forums (Choose 1 of 6)

At the Global Restaurant Leadership Conference, we’re examining the people, innovations and forces that will change your business for the foreseeable future. We’ll look at the factors revolutionizing restaurant development and expansion and how operators go to market for a decade, a generation or a lifetime.  Led by the brightest and most innovative entrepreneurs in foodservice, GRLC's Innovation Forums feature global “hot topics” and powerful messages designed to spark new ideas. 

Option 1:  Operations
Option 2: Seeking Excellence through Menu R&D and Innovation and Best Industry Practices

Join Victor Gielisse, CMC, DBA, Partner in the CIA Consulting Group, as he explores with you Menu Engineering best practices and key opportunities in the tightly competitive food service and hospitality market. He will also delve into the ongoing challenges for operators of creating and implementing something new - a new product, process, service or perhaps a new business model. Explore the opportunities that operators face and the need to understand when a current practice adds value and at what stage to initiate another point of differentiation to stay ahead of the competition by delivering new value creation for their business. Take-aways from this session include:

  • Understanding and improving upon your business innovation dimensions
  • The value of using cross-functional teams and co-development process strategies
  • Explore effective Innovation Management practices
Speakers:

Certified Master Chef, Partner
CIA Consulting

Option 3:  Franchising
Option 4:  Technology
Presented By:
NCR Corporation
Option 5: Global Menu Trends: How Operators Adapt Macro Trends for Their Local Market and Customer

Menu trends are emerging at a rapid pace and have never been more mobile across the globe. While it’s imperative that operators keep their offerings in line with current food and drink trends, it can be a challenge keeping up with the many food fads and crazes, as well as determining which trends are more lasting and how to adapt them to a specific market and segment. This session will focus on the key strategies that operators employ when adopting and adapting fast-moving menu trends for their local market. 

Speakers:

Senior Research Manager
Technomic

Option 6:  Market Intelligence
Tuesday, 05 November 10:00 – 12:00

General Session 

GRLC Distinction Awards 

The Global Restaurant Leadership Distinction Awards are awarded to those restaurant brands that excel in the global marketplace through Innovation, Industry Service, Partnership and Expansion.  The Innovation category recognizes international success by crossing boundaries, staying ahead of consumer demands and enhancing operations, and GRLC is pleased to recognize four wonderful brands.  Join us as we celebrate these international stars!  

Tuesday, 05 November 12:00 – 13:30

Networking Lunch

GRLC is pleased to provide lunch for attendees following a fabulous morning of tours and attractions.  In addition to enjoying the unique food and beverage offerings that Marina Bay Sands has to offer, make the most of the networking opportunities available. 

Tuesday, 05 November 13:30 – 15:30

Restaurant Product Gallery and Marketplace

This is the exhibition portion of the GRLC agenda where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. Just a few hours here can deliver guaranteed quality insights, exclusive intelligence and help you develop meaningful relationships.

Tuesday, 05 November 15:30 – 16:15

Innovation Forums (Choose 1 of 6)

Option 1:  Operations
Option 2: Future of Food
Presented By:
IFFCO
Option 3: Franchising  
Option 4:  Technology
Option 5: Adapting the Format: How Operators are Turning to New Store Models to Address Market Disrupters

The boom of delivery, growing demand for off-premise food and drink, increased pressure from nontraditional competitors and hurried lifestyles have forced many operators to rethink how and where they set up and locate their restaurants. Today’s restaurant chains are tasked with doing more with less—servicing more dayparts, offering delivery and providing seamless ordering solutions—often with smaller kitchens and a tight labor market. This session will examine how leading operators are revamping their operations to address the modern industry landscape. 

Speakers:

Senior Principal
Technomic

Senior Research Manager
Technomic

Option 6:  Emerging/New Markets
Tuesday, 05 November 16:15 – 16:45

Networking Break

Tuesday, 05 November 16:45 – 18:15

General Session 

Turning Adversities into Opportunities, Setbacks to Comebacks

Dr. William Tan has dared more in his lifetime than most of us would dream to attempt. He's an accomplished scholar, scientist, and athlete but realized, "winning medals, trophies or prize money should not be an end to itself. It should be a means to further goodness and to help people." Since then, he has devoted himself to championing great causes worldwide. He has helped raised more than $18 million on a voluntary basis for charities locally and internationally over the last 22 years.  Ultimately, his battles and fighting spirit have have transformed him into a more compassionate physician and invigorated him to dedicate his new lease of life to doing more for humanity. His journey of resilience and reinventing oneself to scale greater heights in the face of adversity continues to inspire many individuals and corporate leaders.

Speakers:

Neuroscientist & Physician, World Record Holder Paralympian and Author

Tuesday, 05 November 17:00 – 22:00

GRLC Marketplace Sponsor Teardown

Tuesday, 05 November 18:15 – 21:00

Reception & Dinner

Location: Garden Walk 2 & 3

Join fellow leaders and friends for worldly dining and more opportunity for continuing conversations.

Wednesday, 06 November 07:30 – 11:30

GRLC Charity Desk

Location: Sands Expo, Peony Ballroom Foyer, Level 4 
Presented By:
Coca-Cola Company, The
IFFCO
Wednesday, 06 November 09:00 – 09:45

Innovation Forums (Choose 1 of 6)

At the Global Restaurant Leadership Conference, we’re examining the people, innovations and forces that will change your business for the foreseeable future. We’ll look at the factors revolutionizing restaurant development and expansion and how operators go to market for a decade, a generation or a lifetime.  Led by the brightest and most innovative entrepreneurs in foodservice, GRLC's Innovation Forums feature global “hot topics” and powerful messages designed to spark new ideas. 

Option 1: Operations
Option 2:  Future of Food 
Option 3: Franchising
Option 4: Technology 
Option 5: Sustainability in Motion: How Operators are Building Environmental Stewardship into Better Business

Just as consumers now expect more in terms of the food they eat, they are also beginning to take note of restaurants’ “green” practices for management of supplies, buildings and infrastructure. Major global and regional chains are making important changes and—importantly—promoting them aggressively, indicating that they have reason to believe “green” positioning resonates with their customers. Walk away from this session equipped with the forward-looking initiatives industry leaders are deploying to become more sustainable and build business off of it.

Speakers:

Executive Vice President
Technomic

Option 6: Market Intelligence
Wednesday, 06 November 09:45 – 10:00

Networking Break 

Wednesday, 06 November 10:00 – 11:45

General Session 

GRLC Spotlight Charity Wrap-up
Speakers:

Vice President, Industry Affairs | Honorary Co-chair
The Coca-Cola Company

Director, International Business Development | Honorary Co-chair
IFFCO
+97165029000 ext 9079

Presented By:
Coca-Cola Company, The
IFFCO
The GRLC International Power Panel

Given this extraordinary conclusion to an unprecedented gathering of global industry leaders, do not miss the final conversation at GRLC:  an assembly of four of the world’s smartest, most accomplished restaurateurs, interviewed by a highly-regarded foodservice business development veteran.  These visionary leaders will share what’s driving their respective companies’ growth as it relates to international opportunities and provide actionable insights they’ve garnered in their collective decades of leadership and foodservice success.  Each highly respected panelist will provide compelling imperatives for global growth through the power of partnership in the future. 

Speakers:

CEO, Executive Chairman of Competitive Foods Australia and Founder, Hungry Jack's

President of Taco Bell International
Taco Bell

Chief Executive Officer
Jollibee Foods Corporation

CEO
Sodexo Asia

Wednesday, 06 November 11:45 – 13:00

GRLC Closing Luncheon