Lawrence is Chief Innovation Officer for Yum! Brands, where he is responsible for developing disruptive innovations that deliver breakthrough customer and team member experiences for Taco Bell, KFC, Pizza Hut and the Habit Burger Grill. Lawrence also held several roles at Taco Bell, leading their global brand strategy and digital innovation teams. Prior to joining Yum!, Lawrence served in leadership roles at Samsung Electronics, Procter & Gamble, and PricewaterhouseCoopers.
Sessions for Lawrence Kim
Monday, 06 November
9:00am
–
9:30am
Beyond ChatGPT- AI Technologies Worth the Hype
Multi-unit restaurants are constantly facing unique challenges such as speed of service, customer experience, order accuracy, operational efficiency, and labor retention. Fortunately, artificial intelligence (AI) is helping to unlock enormous value for operators eager to address their business complexities and support innovations. But knowing where to start can be half the battle, so we’ve brought together specialists from NVIDIA, HPE, RadiusAI, and two top operator leaders to talk about real-life AI applications and the transformative potential these technologies have in reshaping the future of restaurants!
Speakers:
Director, Enterprise Sales Retail, CPG & QSR
NVIDIA
Head of Global Growth and Strategy
RadiusAI
CTO
BurgerFi
Chief Information Officer
Jersey Mike’s
Chief Innovation Officer
Yum! Brands
Distinguished Technologist
HPE