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FAQ

Frequently Asked Questions
Question

I was contacted by a housing provider that offered to assist with making my GRLC hotel reservation. What should I do?

Answer

Please be vigilant if approached by any company representing themselves as the housing provider for Global Restaurant Leadership Conference. These companies will offer to make hotel reservations within the room block on your behalf or misrepresent themselves as agents of the hotel. Please note that GRLC does not rent, share or sell your contact information to any third parties.

The companies that we have been made aware of are Expo Housing Services and Gulliver's Travel. Please let us know as soon as possible if another company reaches out to you.

GRLC is not utilising the services of any housing agent or third party and the JW Marriott Marquis Dubai will never reach out to attendees to solicit booking rooms. Please only make your accommodations using the link in your registration confirmation email.

Question

Can I make a hotel reservation directly through Marriott or a third party website?

Answer

Distinct advantages accompany your accommodations when booked through the GRLC room block, so we encourage you to enjoy the privilege and the recognition you will receive by being part of the official group. Please only make your accommodations using the link provided in your registration confirmation email.

The group rate includes a daily breakfast buffet, wireless internet in guest rooms, municipality fee, service charge, porterage fees, housekeeping fees, a Tourism Dirham fee and VAT tax.

Please note that the best available rate on the Marriott website is higher than the GRLC group rate after taxes, service charges and the cost of breakfast are added. The Marriott website reservations are also pre-paid and non-refundable.

Question

How do I modify or cancel a hotel reservation?

Answer

If you are no longer able to attend the conference or need to make adjustments to the dates of your stay, please email the JW Marriott group reservations executive.

The cancellation policy is as follows:

  • Between 120 and 30 days from date of arrival, one night's room charge
  • 30 days and less from date of arrival, 100% of total stay
Question

What time is check-in and check-out at the hotel?

Answer

Check-in time is 15:00 and check-out time is 12:00. Please note that early check-in and late check-out is subject to hotel availability. If you need to check-in before 10:00, it is recommended to add the night prior to your reservation. If you would like a guaranteed late check-out of 18:00, you can add that to your reservation at 50% of the room rate - please email the JW Marriott group reservations executive. Requests to extend your stay past 18:00 will result in a charge of one night's room and tax.

Question

Do I need a visa to attend GRLC?

Answer

Citizens of the countries listed here do not require pre-entry visas to enter the UAE. Simply disembark your flight at Dubai International Airport and proceed to Immigration, where your passport will be stamped with a 30 day visit visa. Please ensure that your passport is valid for more than six months from your date of travel.

Question

Is there wireless internet in the meeting space?

Answer

Complimentary wireless internet will be provided throughout the meeting space. Login details will be provided at the conference registration desk.

Question

How do I register for the conference events?

Answer

General sessions, meals and receptions do not require pre-registration. Details on selecting the innovation forums that you would like to attend will be provided four weeks prior to the conference.

The Monday morning special events are available to operators, sponsors and speakers and require pre-registration. Information on how to sign up for these events will be emailed seven weeks prior to the conference.

Question

What are the best options for ground transportation?

Answer

Click here for ground transportation suggestions.

Question

Is parking available at the hotel?

Answer

Parking is complimentary. Please note that overnight parking is only available for hotel guests.

Question

Is there a mobile app for GRLC?

Answer

Download the Winsight Events App the GRLC Event App and get entered to win a $250 Marriott gift card or a suite upgrade during the conference! Stay up to date on conference events, play an active role in general sessions using the Q&A feature, connect with other attendees and even book dinner reservations. Simply search “Winsight Events" in the Apple or Google Play stores. After downloading, tap on the GRLC18 icon and enter the email you used to register for the conference and the password power. If you run into any resistance, please contact Britta Baarstad.

Question

Where can I learn more about Dubai?

Answer

Click here for a variety of information about Dubai, including dress code, etiquette and currency, as well as details on dining, tourist attractions, shopping, beaches and spas.

Question

What is the conference attire?

Answer

Men: A suit and tie is appropriate. Darker colors are viewed as more professional.

Women: Wear either a suit or a skirt with the hem below the knee. It’s not necessary for non-Muslim women to wear the hijab, or headscarf, unless you plan to visit a religious site during your trip.

Note: You may be approached by locals (such as security guards, colleagues, etc.) if they deem your clothing choices inappropriate. If this happens to you, stay calm, politely apologize, and head back to your hotel to change into something more modest. Keep in mind – it’s best to err on the safe side and pack your most conservative clothing options.

Question

Should I make reservations for dinner?

Answer

Please visit the GRLC app for dining suggestions. Note that the majority of the restaurants at the JW Marriott Marquis Dubai require reservations - click here or reach out to the JW Marriott concierge.

Question

What is the weather like in Dubai?

Answer

Click here for the Dubai weather forecast.

120+Speakers
1,200+Attendees

GRLC News

The Global Restaurant Leadership Distinction Awards are awarded to those restaurant brands that excel in the global marketplace through Innovation, Industry Service, Partnership and Expansion.